Black Gold Import Auto Parts

Category:	Auto Parts Store
Address:	2106 7 St, Nisku, AB T9E 7Y2, Canada
Phone:	+1 780-955-7266
Site:	blackgoldimportautoparts.com
Rating:	4.1
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 10

Reviews 15

Parts Suto

I have dealt with Black Gold for over 15 years as a shop foreman and journeyman technician . They have never sold a defective part or refused to help when a reasonable request is made . The negative reviews are likely the result of people who mis-diagnosed their issue and thought they could use electrical parts as "testers " or damaged the parts when installing them and then want a refund . No company allows electrical returns and at bare minimum apply a restocking charge on "hard parts" unless it is an incorrect part due to their interchange info . If all companies operated this way and called people on their B.S when necessary , there would be less whiners in the world and more responsibility . I will continue to choose Black Gold as my first choice in used auto parts and will recommend them in a heartbeat to friends and colleagues.

Mitch Cox

They were paid to ship an item to my home. Item shipped too warehouse and sat forever. When I finally got a hold of them they told me they took them back and said it was my fault I didnt pick them up from storage in time. So what about the money I paid for them? Guess they think they get to keep that.. The way they talked to me on the phone was a disgrace of customer service and personal insult. I guess thats how things are in Canada.. I wish I could give them 0 stars but they got lucky P.s. Curtis is the one I dealt with, seems Im not alone in dealing with him. Doesnt talk business just makes excuses and crys.. Karma is coming for him

Bill Irvin

I purchased a used rear door window for 150.00 and took it to the auto glass place for replacement. The auto glass people informed me that a new after market product probably made by the same manufacturer as the original was available for 59.00. I took back the glass and they charged me a 25 % re stock fee and would not negotiate on the price. Most businesses would thank you for bringing to their attention that their prices were way out of line and offer some kind of discount. Not so with Black Gold!! Beware and check prices

Jack Wilczynski

I purchased a grill for my mercedes and was assured by Curtice that its in good used shape. Upon receving it one of the chrome pieces was cracked due to a big stone chip. Curtices was absolutely of no help when trying to resolve this and his only advice was to send it back at my cost. I will not use them again as they are not willing to send pictures of the part before buying, lie about the condition of the part, and are not willing to lower the price for a substandard part condition.

Robert Reid

I have received a few parts from Black Gold after being referred by Ideal Auto Wrecking (BC company near where I had moved from) and I found this business to be very professional. Prices were fair and the parts were very very clean. I would call these guys first when Im looking for any parts on newer salvage.

Peter Rooyakkers

While Rick needed a credit card number before I would pass by to see my daughter get married in the Edmonton Temple, he was very obliging to have the rims I ordered ready for me when I would pass by coming up from Lethbridge. And he had the stock rims! Great service!!

Nathan Wielenga

Very competitive pricing, good selection of parts, very helpful staff (and super precise forklift operators, who can fit engines into the backs of SUVs with scarcely any clearance). Would deal again, but hope that nothing breaks for a while!

Bryce Althouse

Been a preferred parts supplier of mine for 5 years +. Not sure where the others are coming from, but theyve always been great for warranty replacement and sold me parts at a reasonable price. Always deal with Curtis as well.

Stan Dworkowski

I used to call once a week, now its lucky if I call them once a year but every time I do, they have what I want and they dont run me to the bank for it! Great work guys

Abbey N

Very good people, we bought an engine from them but unfortunately it started to act up and they still gave us a refund a week after the expiration date.

phan nguyen

Great service. I prepaid for the part. Cory called me back when its ready for pick up. That easy. Now I just need to install the part.

Al Chamcey

curtis is very rude he has no respect and gives zero cares how he treats people will never deal with this place again

Jordan Traas

Good service. Mistakenly shipped the wrong parts and happily took them back and covered shipping. Would recommend.

Harjeet Grewal

Very good at getting you parts. Wish they had more old vehicles.

guiltyjello GJ

Nice parts