Thrifty Car Rental
| Category: | Car Rental Agency |
| Address: | 4440 Gateway Blvd NW, Edmonton, AB T6H 5C2, Canada |
| Phone: | +1 780-989-4000 |
| Site: | thrifty.com |
| Rating: | 1.3 |
| Working: | 9AM–3PM 9AM–3PM 9AM–3PM 9AM–3PM 9AM–3PM Closed Closed |
Location
Reviews 3
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Ang Li
Its quite a story, but long story short, stay as far away from it as you can. They take extra money out of your credit card! I booked a car for 3 days online, with $1 per day then pay for mileage at $0.49/km. I booked for 4PM pick up, but the guy was not in office. Called the number and he asked us to wait for half-hour. When get everything done its almost 5pm. I drove 60km in the 3 days, and returned, on a Sunday, at about 6pm. They were closed so I just dropped the key off. A week later I found my credit card charged for over $70! I called and asked for the receipt. They charged me for 105KM! Even worse, they also charged an extra day, for $11. 1st, I never had any company charged me extra day for a return less than 1 hour late. 2nd, I got the deal for $1 per day. No one ever told me the late return extra day cost is $11. At last, I got the mileage re-calculated, and they refunded me $17. But no luck for the $11 extra day charge. If I didnt check my visa bill and call them, they will just charge the extra money from my card! Will never trust them and never do business with them again.
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Steve Aldred
Stay away from this place. They are scammers. They will tell you online and on phone that you need a $200 deposit but when you get there charge more. They charged $350 to my credit card for deposit. When I said no they said they had refunded that money and did another $250. So my deposit ended up being $600. The Full Size car was a Suzuki Kazashi or something like that. Scratches all over it and sounded terrible. Needed a ton of work. Brakes were a little iffy! And getting my deposit back is another story! Best of luck if you rent from these guys or any Thrifty for that matter. Youll need it.
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A Private User
4440 Gateway is the wrong address for this location. Its actually at 5404 Gateway - they moved a few years ago and didnt update it. Really bad customer service experience, and the car I rented had a passenger door that couldnt be unlocked with the key and a faulty gas gauge. I recommend renting somewhere else.