North American Diesel Performance

Category:	Auto Parts Store
Address:	12836 151 St NW, Edmonton, AB T5V 1G8, Canada
Phone:	+1 780-456-4498
Site:	nadp.ca
Rating:	4.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 4

Reviews 27

Nic White

Brought in my ford 550 service truck to get a complete transmission rebuild , when I got my truck back I was missing bolts out of my transmission pan and it had a leak. I confronted them about this and they brought me into the back of there shop to show me the PTO valve bank that was zip tied to my frame and told me that one of the lines on the valve bank was running on my drive line and that was why it was leaking. At this point Im already irrated because that valve bank had a bracket and was Not zip tied when I gave it to them. Now heres the kicker, they have the nerve to tell me to go and find a hydraulic shop and get a line made up and to put it on.... Are you kidding me? I give them my truck with no leaks and no rubbed lines and I got back a leaky mess with missing transmission pan bolts and they had the nerve to tell me to go fix the leak myself after I paid them 7000$ absolute hack work from the mechanics there and Im appalled that they even tried to give me my truck back to tell me to fix the issues they created. To make matters worse I go to fix their garbage workmanship and I find the leak is coming from the PTO pump gasket on the side of my transmission. So I pull the pump off and to my utter disappointment they didnt even use a new gasket and they also used mix matched bolts to secure the pump there was two drive line bolts used instead of taking 5 mins to order the right ones they also failed to tighten the top bolt on the pump because its very difficult to get at. I literally took it off with my hand. I wouldnt even pay 100$ for the work they did. They are absolute hacks and horrible mechanics I suggest no one take theyre truck here. To spend 7000$ and get that many problems back and to have to service manager act like it was my duty to address these issues when I didnt have anything of them before they touched my truck is just plain sad. Horrible shop horrible mechanics in the back and overall a nightmare of an experience

joe cyrenne

Had previously brought my truck into DPS in Calgary for major drivetrain work had nothing but problems with them went through 2 transmission in less than 2000km which became a real issue. I spoke to Justin at NADP explained my issues about the truck and he had within 1 week the truck back and running like it should. The service tech had also taken the extra time to fix the previous hack job not to mention the time they took with me to go over what would be best for my application before sending me on my way, knowing what I know now I wouldnt think of taking it anywhere else.

Daryl Melzer

Just want to give a shout out to all the men and woman at NAPD for there excellent business and work ethic . Thanks for all the performance parts and work done. Took performance to a whole new level and a special thank you goes to Justin Stelter couldnt have done it with out you. Have nothing but great things to say about this company and the people who run it.

Sophie Boudreau

I bought a transmission for my 2002 Ford and the sales personal was very professional, their very educated in there products. Also the service team was very good replaced it in expected amount of time. Defenetly recommend NADP for everyone in need of transmissions.

Dave Bartley

Couldnt be happier from the service with NADP. Management dealt with warranty for my transmission like real pros, and got me back on the road even through another transmission shop because I couldnt get it to theirs. Thanks again fellas!

Alberta Auto Wreckers

Weve been dealing with North American Diesel for over 20 years and have no desire to seek out any other supplier. Top Notch Service and quality, and they stand behind their product without fail. Congratulations on all your success!

steve kent

NADP should stand for North American Dumb People... They have gone down hill seriously in the last couple years, sales people that have no idea what they are talking about and will outright lie to you to make it seem like they do

Kyle Sharen

Ive been dealing with Courtney for a couple years now and the experience is always top notch. She is extremely persistent in making sure everything is always right and the best deal possible. I recommend NADP whole heartedly

Gary Fletcher

I would like to thank Randy and the staff at NADP for the amazing service they provided in getting my 2007 Dodge 3500 transmission replaced. Great job, I would highly recommend NADP for diesel truck work.

Wayne Bowman

NADP has been excellent to deal with, professional and accountable. Theyve been transparent in timing and budgets. Glenn is easy to talk to and follows up. Wish they were a little closer and not so busy!

Wes Dealy

Justin at NADP parts counter was very knowledgable and helpful when I stopped in order parts for my truck. Parts were available quickly as I was on a tight time line. Great Service all around.

jonnydangerSRs13

Whenever I have to leave my truck with them I know its in good hands. The sales guys really know their stuff! Highly recommended for go fast goodies or just regular maintenance.

Mark Reinhardt

These guys know there stuff! Glenn and everyone else I have delt with at NADP are always helpful and knowledgable. They had everything I needed for my Ram diesel in stock.

COLIN FUHR

Courtney is very knowledgeable and professional. Always a pleasure to deal with. Recommend dealing with her for you Diesel and Performance needs.

Craig S

This is the only place I take my truck now. These guys have great customer service and know what they are talking about.

Lyle Richmond

Knowledgeable staff and great service. Highly recommended when it comes to your diesel truck!

Landon Laslo

Knowledgeable staff and stand behind their product. They will help you out any way they can.

Roni Volkman

Super helpful staff. Ryan Balogh was excellent to work and deal with! Highly recommend NADP!

Mike Volkman

The guys over at nadp are top notch, from the sales to the tech, hands down the best around!

Forrest Demanchuk

Professional and courteous, always a pleasure to deal with. I would highly recommend!

Cap-it Michelle

EXCELLENT AUTOMOTIVE SHOP IN EDMONTON, ALWAYS A PLEASURE TO DEAL WITH !!

Jon Sewell

Friendly, knowledgeable staff. Great Pricing. My go-to drivetrain shop.

Bob Boucher

All staff very knowledgeable and helpful every time you call

Taran Osterman

Amazing work and even better people to deal with.

Dave Leong

Great guys and Great with diesels

Jennifer Neilson

Great place, Glenn is awesome.

Megan Braye

Great service