Category: | Self Service Car Wash |
Address: | Lewis Estates Blvd NW, Edmonton, AB T5T 6A5, Canada |
Rating: | 3 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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Big Bad Wolf
This dump deserves zero stars, and the owner deserves a kick in the butt! Bunch of cretins, both owner and employees! Where do I start? How about "No muddy vehicles" sign in front! Asking people to pay extra if the car is dirty! Its a car wash, hello!!! The lunatic (owner, I suppose), resides in the office and yells and screams at people. These lowlifes have never heard of customer service, and their prices are at least 30% more than what other car washes are charging per minute. Its hard to notice this since you use credit card in this car wash, but I dare you to try a coin-operated car wash and compare. Their working hours are everything but convenient for the customer. Half the time, they will keep a number of bays closed although the line has formed. They do this because they are lazy to clean the bay more than once per day. Ill never go there again.
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Clint Goodwin
The only thing I like about this car wash is that its close to my house and I can use a credit card if I dont have change. Otherwise, like others have said, the customer service is brutal. I went there 10 minutes before they close (and they have terrible hours to begin with), and the guy told me I couldnt wash my truck because they were about to close. I said I had 10 minutes before closing and I would be done before that. He said he already washed the Bay and he didnt want to wash it again! As a customer if I come in before the scheduled closing time I shouldnt be told to leave because hes too lazy to clean up again. Time for these guys to get their act together and start treating customers right.
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Linda Lam
The way the car wash charges on my credit card is confusing. initially, the charge shows up as pending $14.95, but after a couple of days it shows up as the amount that I saw when I pressed stop on the machine. It is a decent car wash. If you go later in the day, it does get quite busy and you have to wait. Takes both coins and credit card. The stalls are spacious. Best time to go is early in the morning when it first opens, that way you can dry the car in the stall as that is not allowed if there are people waiting. Takes around $6 to $8 dollars to wash my car (small four door) depending on how dirty it is.
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Corey Shannon
I wish I could post 0 stars. These guys are complete idiots. I started washing my vehicle then they proceeded to shut off the water and tell me I needed to pay $10 extra just because I had a little bit of mud on my vehicle. I guess I missed the "no muddy vehicles" sign. So if youre planning on washing your vehicle here.. make sure its clean first.
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Bryan
Was told my truck was to muddy and the attendant smugly told me that Im not allowed to use the facility. They overcharge for the water use based on the amount of time the system is activated for as this wasnt my first visit but itll be my last. If you like wasting your time and your hard earned money - this is the car wash for you.
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Johnson Mathew Easow
The pressure is kind of okay for the wash. The dryer is a total rip off. Once the machine broke after consuming my money, but the owner refunded me a part of it. If you go during busy time, they wont allow to wipe the car manually, which can result in ice build up as soon as you go out of the wash during severe winter time.
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Donny G
Keep getting billed more than indicated on the wash device sometimes twice. Tried to contact owners but staff is reluctant to divulge info. Fraudulent behavior is unacceptable. Sad though as its clean and the machinery is reliable. Ill have to find somewhere else to go that is not committing fraud to its patrons.
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Todd Hamans
The "rinse" cycle has more soap than the wash cycle. Asked a staff member why and he grabbed the wand from me, pointed it to the ground repeating "no soap" and wasted 45 seconds of time on the machine. I guess I was imagining all of the visible suds covering my vehicle.
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Farhad Khlazai
At first I was skeptical but after a wash I was very happy with the service and features it has. Here is some of the things I liked. --Credit cards accepted --High pressure hoses --many washing options --facility is new and well maintained --prices are on cheaper side
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Jordan
Same issue with the muddy vehicle. Trying to shake me down for a $20 bill before i can go in? Really? I bet if i opened a car wash right next to this one theyd be out of business in no time. Their customer service just stinks.
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Asim Ullah
RIP OFF - Ran out of coin for vacuum so used credit card to use ONLY the vacuum in the end - on screen it says $3.00 Charge when i was done and my bank shows that they charge $14.95. This is total Rip Off.
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Michael Cunningham
Machine eats money and doesnt put up more time. Pause doesnt work and you need to re-up the time immediately or else it resets and you need to pay another $2 to get it going again.
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Jenn Cardinal
Same issue with the Credit Card - twice now the time was 10 mins and 8 mins but both charged my Credit Card $14.95. They really should put a disclaimer about the additional charge.
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Nick Holmes
Have to insert 2 dollars each time is a bit much. Especially when your getting close to being done and one more dollar would be enough to finish. Feels like a cash grab.
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Tyler Antonio
Facility is taken care of very well. One of the only places Ive come across that accepts visa instead of just coins. There is frequently a lineup.
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A Solo
Ripped me off. Used credit card to pay and my total was $6 machine. But they charged $15 to my card! Will NEVER go back
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Ryan Myles
Spent $10 washing my not very dirty truck yesterday, and after it dried I couldnt even tell that it had been washed.
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Batar Ragchaa
Rip off. I used my credit card. 3 minutes the display said 4 dollars my cc was charged 14.95. Never go there again.
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Jay Bret
Pointless. Takes $4 to RINSE a sedan, still comes out cloudy. Go to Callingwood, its worth the 3km trip.
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Brent Hiemstra
Great when its open. This place is closed about half the time you go to it. Middle of the day ~ closed.
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Sharmeen Zahir
Excellent service, facility was clean and well-maintained, staff were courteous - highly recommend!
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Cheyenne M
We used to go here quite a bit to wash the car, its easy to use and simple. It gets the job done.
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Arie Moldvan
Good clean car wash but a little over priced. They do take credit cards not just coins however.
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AkDzmitry
Pause doesnt work - youll have to pay money again after the "pause" expires! Vacuum is weak
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Dylan T
Machines take money without crediting, owners will not credit you back. Beware the scam.
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Jonathan Page
There is a sign on the door saying no muddy vehicles. Gives me a chuckle every time.
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Rajeev Saduera
Love this place! Timers are great, bright and clean facility. Great wash experience!
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Arseni Temirov
Horrible customer service, close to my place but thats about as good as it gets.
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Bobby Weitzel
Went to wash car at 930pm tonight. And Doors are closed???? Says till 10pm.
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Mohammed Omar khudhur
They re closed at 6:30 pm while they supposed to stay open till 10 pm
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Jeff Debler
Clean but can be busy. Dont know of a better one in the west end