Category: | Car Rental Agency |
Address: | 8624 53 Ave NW, Edmonton, AB T6E 5G2, Canada |
Phone: | +1 877-283-0898 |
Site: | hertz.com |
Rating: | 3.9 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–2PM Closed |
LA
Lala Ji
Picking Up Vehicle. To start with, the guys wont pick me up because I live 2.9 miles away and its way too far for them. When I reached there by myself, the guys seemed startled how I get good deal (I got $10 discount on three days rent). They wanted to see my corporate I.Ds to know how I get the discount. The Indian guy made it clear that unless I show him "proofs" that I got genuine discount he will reverse the discount and charge me some $150 extra (although I got only $10 in discounts). One star for vehicle pick up experience. Vehicle Return. On vehicle return the guy seemed a little bit eased up. He accepted my "proof" of genuine discount, and somehow offered me to drop me home which they previously said is too far away (10 mins drive). Three star for vehicle return experience, on average two star for whole experience. By the way the vehicle itself was not bad though its wipers wont work properly and made a mess instead of clearing the wind shield. I shall update my ratings if I visit them again.
CH
Christopher Gaul
Weve always gotten good service and great pricing here. Recommended. We rent here several times per year and the staff at this location always take good care of us. They are even proactive about finding us the best deal/discount. My only complaint is that they dont always have a large selection of vehicles on site so if your rental is spur of the moment, you may have to take what you can get. However, if you book ahead they can usually arrange to have whatever you want ready for you.
JA
Jamie Gifford
I booked my car in the morning, and told them I would be by at 530 to pick it up. when I got to hertz there was one customer in front of me. it took the guy an hour to get these people a car and they are return customers! I used to work for a car rental company, to make a person wait an hour for a car they have already booked is unacceptable. terrible service, it would be more convenient to take the bus
AN
Angela Summerfelt
They were very fast and even gave me an upgraded vehicle for the same price after I changed my mind on the particulars. Have rented three times all great experiences. Would highly recommend
SH
Shelley Jacobs
Very accommodating nd helpful!
AN
Andrew Latorcai
Very helpful.