Category: | Electronics Store |
Address: | 1930 Strachan Rd SE, Medicine Hat, AB T1B 4K4, Canada |
Phone: | +1 403-526-2999 |
Site: | visions.ca |
Rating: | 3.7 |
Working: | 10AM–6PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9:30AM–6PM 11AM–6PM |
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jamez774
Nothing but bad. $3500 8 month old tv. Been in there shop twice for repairs. A month each time. Still does not work right. Was told they would replace it, now being told they have to look at it again before they can replace it. What did they do the two months it sat there? Also bought an expensive car DVD/navigation system been waiting almost 2 months to get it installed. Finally I said screw it I would instal it myself. They would not give me the items I purchased AND they didnt want to give me my money back for said purchases. I had to fight for about three hours to get my money. there is no such thing as customer service is in this store
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Jill McNaughton
Tassie was awesome. I went in there with an idea of what I wanted and came out with so much more, but I never felt pressured at all. He was very knowledgable and helpful and did his best to get all the parts I needed for my new stereo. Even though my truck was a pain in the a** for install, Chad rocked it and it sounds amazing. They tweaked some items the day of the install to what would make the most sense for my truck. And after all that, I had no interest for a year, same as cash. The best Xmas present I could have bought myself, a lot more boom in my truck!!! Thanks again, Tassie and Chad. Your bosses should give you guys a big fat raise.
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Kenton Engel
I find it bizarre that some reviews cite the poor customer service. As a business owner myself, I found the customer service at this location impeccable. Not only did the staff give me discounts on multiple items, one went so far as to deliver my tv personally. And when a defect happened? It was a less than five minute process to exchange.
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Deardre Cannon
Absolutely horrible experience,staff is cocky,as well as rude.my horrible experience is still continuing four months later!!!! Well never ever shop at visions ever again and will be encouraging my friends and family to do the same! Your"lead car audio guy" needs to go!! I have never had such horrible customer service!!!
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austin anton
People there are friendly but at the same time love to rip you off and take your money, I purchased car audio for my self and was told that i will receive a free 4 year warranty if i purchase this item today, they ended up chargeing me for the warranty and getting an extra 100 plus dollars from me.
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Justin Johnson
I always shop at visions, the staff are friendly and knowledgeable. Not sure what the other reviewer is on about, visions never advertise a "cash back", its always been an in-store credit. Its been pretty great for me, its worked out every time.
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T Reimer
fast knowledgeable friendly great place to shop, no pressure from sales people just lots of answers!
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Akrane
Good selection and great deals. If your looking for a tv ask for Warren and hell hook you up.
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Alexander Barger
Very helpful staff and always beat any listed price whenever Im looking for a bigger item.
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Robert Thornhill
Was looking for help with my remote car starter. Informed me no one there works on those.
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A Private User
I had a similar experience. And FYI the cash back on un-used warranties is a scam.
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Kim Johnston
Price matching, good selection, and they always have awesome sales!
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Andrea Berezowski
Make sure to check other stores too. Sometimes more unless on sale.
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Shane Lanz
Best selection of TVs in the city
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drew sharp
Great electronic store
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Wilfried Kamga
Great discounts
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Randy Reiffenstein
Great staff