Sun City Ford
| Category: | Ford Dealer |
| Address: | 1788 Saamis Dr NW, Medicine Hat, AB T1C 1W7, Canada |
| Phone: | +1 403-529-2777 |
| Site: | suncityford.ca |
| Rating: | 4.8 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM Closed |
Location
Reviews 21
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Allan Scahill
Service is good, but needs tweaking compared to U.S. Ford Dealerships. I have been using the Ford Dealership on Saamis Drive, Medicine Hat, since I purchased my Edge in 2012. I have most of my oil changes and tire rotations done at this dealership. The Service Counter people are always very friendly and wait times for my vehicle are not overly long. I hardly ever use the Courtesy Vehicle. I have had some maintenance done in the U.S., oil changes and tire rotation, when a long trip south is completed. My vehicle is always washed, when using an American Ford dealership, and this always impresses me. Im not looking for a complete detail job, when I take my Ford Edge in, here in Medicine Hat, a simple exterior wash would be very appreciated by this customer. The Ford dealership here could take some pointers from their American cousins, on how to treat there customers.
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Chantel Herron
Living in a smaller town like medicine Hat, its difficult to know if you are getting a good deal. I have found that some dealers really take advantage of the fact that you are far from a city so they jack up the price. Sun City Ford did the opposite of that. I was really interested in the new ford escape and when I compared their pricing to city dealers, Sun City had the same process if not better. The sales guy was really nice and never tried to pressure me into anything. He even offered to help me look around to compare other prices so he could get me the best deal possible. I love my new escape and I will never shop anywhere else but Sun City. Thank you for all your help and giving me such a great deal.
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Jackie Walsh
I recently purchased a used vehicle from Sun City Ford, it was an easy, hassle free, no pressure process. I do not live in the city, so my entire purchase was completed over the phone and through email. All the staff were so helpful. I choose a vehicle online, and the sales team worked to get me into the car of my choice with financing option that worked best for me, and to top it all off I was offered a competitive amount for my trade-in! When it came time for the paperwork, the finance staff walked me through each step over the phone while I completed it online. So easy! I traveled rather far for this purchase, and I would do it again; from start to finish, the Sun City Ford team delivered!
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nick nimchuk
The experience was good. I was provided a test drive on several vehicles in which I had interest. I finally settled for a 2017 Ford Edge. The sales agent was knowledgeable and answered all questions I asked. I traded in my 2017 Ford Escape for the Ford Edge at what I considered a reasonable price. I was helped with the paperwork and had all questions I raised answered, and so far I can say I am truly satisfied with the vehicle and after getting acquainted with all the automatic gismos, I believe I will enjoy my new Ford as it handles and rides better than the Escape. Thanks for asking. Sincerely, N Nimchuk, Satisfied Customer
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Terry Thomas
When you pay up front for your maintenance plan one should not have to question what is being done during the service or did you use the correct oil. I assumed that everything is linked to either my name or the vin? Anyways, after they had to drain the fresh oil to replace it with the synthetic that I paid for while I sat waiting, the person at the counter assured me that this will never happen again and put a note on my account. She was genuinely sincere and I appreciate that. But it never should have come to that in this electronic world that we live in today.
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Paul King
What a great dealership to deal with. Dealt with Mark in sales and he worked hard to get me the vehicle i needed at the price i was comfortable with. Not once did i feel it was all about just the sale like Ive had at other places in the past. Karla in Finance was very clear on all the paperwork needed for a prompt delivery. Would highly recommend Sun City Ford and look forward to dealing with them in the future.
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Sharleen Smith
Sun City Ford is an amazing dealership. All of the salesmen and the owners are so friendly. They went out of their way to make sure our buying experience was great. There was no " I need to check with the boss" on pricing for our vehicle. The boss came out and spoke directly to us. I would highly recommend Sun City Ford for all your car needs. The only dealership I will deal with in the future!!
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Kellie Smith
Tired of the inability of this dealership to retain staff. I have been dealing with them for 2 years and each time I have been in, I have been dealing with someone different, who is then no longer working there the next time I come in. Had the same service writer at my last dealership for 14 years. Cant wait til my lease is up so I can go back to my old dealership!!
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Phil Jones
I have a car on lease from sun city ford and dealt with the majority of the departments here everyone is so helpful and do all they can to work around you and your needs, every time i go here im always greeted with great service and a smile, i would highly recommend sun city ford to any of my friends.
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Jay McLean
I highly recommend checking out Sun City Ford when looking for a new vehicle. I found the sales staff to be very friendly and knowledgable, they made the process very easy for me and helped me find exactly what I was looking for.
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Mike Morrow
Took my wifes SUV in to have the tires replaced. Sue in the service department was awesome. They got us in right away, and we were able to wait for it. Very fast and friendly service. Thanks yall.
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Greg Marsh
Recently purchased a used vehicle, the process was easy, without any pressure. All the employees were very friendly and helpful. I dont think it could have gone better.
MI
Michelle Pitchell
Popped in from out of town with a Dodge product and they were very happy to help ...retorqued tires even though vehicle was not serviced at their place prior
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Thrive Fluid Management
Great customer service! The staff went the extra mile to ensure my complete satisfaction. I will be doing repeat business with Sun City Ford in the future.
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Blaine Zacharias
Blown away at the above and beyond approach received at my last visit! Customer service was the superb! I will continue to be a Sun City Ford customer.
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David Meehan
Excellent customer service !!!! Highly recommend their service department for any type of vehicle. New dealership - big difference try them out :)
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Chad Fai
I had an issue with my stereo which intermittently occurred. I took it up to Sun City Ford and they quickly identified the issue and fixed it.
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kaulin sincennes
Well worth the drive from central alberta! Actually enjoyed dealing with this dealership, something you have a hard time finding now a day.
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Patricia Klassen
Staff are friendly and they all actually smile. Customer service is second to none. I recommend them and will return for future business
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Susan Rogers
My truck would not start. Called Ford and they sent a tow truck right away. Sun City Ford got my truck fixed the same day. Awesome job!
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Brian Olson
The Customer Service at Sun City Ford is top notch! The staff are always looking for ways to let us know that we are important to them.