Mobil 1 Auto Service & Lube Express

Category:	Auto Repair Shop
Address:	Suite 1 - 5 Strachan Bay, Medicine Hat, AB T1B 4Y2, Canada
Phone:	+1 403-528-4110
Site:	mobil1autoservice.com
Rating:	4.3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed

Location

Photos 21

Reviews 8

ffgalika

I have been to Mobil 1 lube express a few times. When it first opened I felt the service was just as good as any other quick lube place. In the last year or two the service has been terrible. I have a fair level of mechanical aptitude. I can work on my own vehicles but sometimes have them serviced for convenience. The staff at Mobil 1 pesters you to get their extra services even when you repeatedly decline. They asked me to get an engine flush a couple years ago I declined and they asked five more times while trying to pressure me with their "expert advise". No offense but if I need anything more than an oil change done I will take it to a real mechanic. My truck only had 70,000kms on it and there is no concrete information that states you ever really need to have your engine flushed especially not one with so few kilometers. When I got home I noticed that the staff only put 2 of the 5 bolts that hold my skid plate back in. I guess it was too much work to put in the other 3 even though they charge you for skid plate removal. I went to Mobil 1 a few months ago. They waved me into the bay I was guided in by a young man. I hear a screeching noise and immediately stop. An older gentleman who I believe was a supervisor asked me to backup. They told me something was sticking up through the grate and it had hit my tire. When I got home I saw it had actually caught a brace for one of the sheet metal body panels in my wheel well. I was able to bend the brace back but the paint on the ridge of the wheel well soon chipped off. They tried to pressure me with the differential service this time. Oddly enough they werent to worried about the engine flush... In the manual it states that the differential service shouldnt need to be done for another 30000 km. If something is mechanically wrong or the truck had been used in rough conditions I can understand needing service early. They asked me 4 separate times to get this servicing... which I declined. The staff member told me that I had the dirtiest diffs he had ever seen on a Toyota. I had a mechanic check the diffs just to be sure and he said the oil was fine. If you need anything more than an oil change please go to a real mechanic. I honestly wouldnt even go there for an oil change. Jiffy lube on Dunmore road is much better

Jasmine deering

I took my sisters car in for an oil change for the first time one day. The service was great!! I then took my truck in a bit before an oil change was due because the place I usually go to was super busy. The staff treated me very poorly. To top it off. After leaving there my truck seemed like something was wrong. A friend suggested I check the oil. Long story short ish. There was next to no oil in my truck. Just over $90 for an oil change. I will never go there again!!

Andrew Plait

My family and I have been going for oil changes and regular vehicle maintenance at this location since 2010. The staff are friendly and knowledgeable and always let us know whats going on with our vehicles, allowing us to make decisions on what gets serviced and when. They also have a customer lounge and several spare vehicles that customers can use if their vehicle requires an extended stay.

Loralee Ensz

I have never seen such professionalism...........as a woman sometimes you feel like these guys look down at you, but I have always been made to feel like I was important and anything I didnt understand was fully explained to me. The supervisor Kyle I believe his name is .......is a breath of fresh air! Thanks guys!!

Adam W

Im on a road trip across Canada. Exellent service. Did all around inspections, oil change, tire air top up, checked all fluids, bulbs all around. Changed 2 bulbs! No labour charge. Recommended a few things they noticed on the car. Would highly recommend this shop. Very Proffesinal service!!

Kevin Walcer

Service is always great. Prices are competitive. They are honest about the repairs needed and dont oversell.

Alyssa Ledene

I was in disbelief how fast the service was. Very nice staff. Reasonable price .

Ali Jones

Always a pleasure to go there. Its always quick and painless.