Medicine Hat Nissan

Category:	Nissan Dealer
Address:	1750 Gershaw Dr SW, Medicine Hat, AB T1A 5E1, Canada
Phone:	+1 403-526-9500
Site:	medicinehatnissan.com
Rating:	4.3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM Closed

Location

Photos 100

Reviews 19

Emily Wilson

I bought my Nissan Versa Note in Calgary and it wasnt until I was coming home that I realized there was a heavy vibration when breaking at highway speeds. Upon realizing this had happened, Mazda provided excuses, where as Nissan provided results. They took my car in as soon as possible and from the moment I got there, they were very kind. Ernie, one of the managers there, was quick to reply to my email, and was kind enough to shuttle me over to work afterwords. A very very very kind and friendly person!! He is definitely a reason to go to Nissan. Another special thanks to Terry and the mechanic who worked on my car. It was discovered that not only was my brake rotor warped by a wheel bearing on the vehicle was broken. The car now drives so much better. There is no issue. They took all the stress out of this situation thanks to their great customer service and efficient work!

S K

Purchasing a preowned vehicle should always be this easy and great. Mark (Sales Consultant) was friendly, knowledgeable, helpful, and much more. I did the whole purchase over the internet and phone with Mark sending photos and information as needed. When I came to pick up the Murano, it was spotless inside and out, full of gas and better than I thought it would be. I asked Mark on the phone if he would sell it to a family member and he said yes, and now I know why. Then he followed up shortly after I took it home. What a great place to purchase a vehicle. Thanks Mark, Jeff and Cherie.

Kent M

Any research into Nissan vehicles will tell you that the transmissions are failing before the 100K mark and ours was no different. They did replace the transmission after extending the warranty but they did so improperly according to the two mechanics we took our vehicle to after which is why it leaked transmission fluid. When contacting them later about this we were met with the rudest customer service and told any future work would cost us money in spite of their incompetence. I will not buy another Nissan again and I dont recommend anyone to buy from this dealership in particular.

Zach Lien

Hands down worst dealer Ive delt with. I bought a used Car of them. Car was supposed to have gone through AMVIC inspection.. Well it definitely didnt. Car ended up having so many issues and they wouldnt do anything about it, because its a "used car" Highly reccomend traveling out of town if you want to buy a Nissan. I called multiple times asking for something, anything to be done. Told Id get a call back from higher ups, managers and so on. Absolutely no call back. Id give 0 star rating but unfortunately they dont have that option.

Jim Shuba

Purchased a Murano from them in September. This was our first Nissan purchase ever. We were so happy with our salesman Mark Fryklund and the entire Dealership staff as well as the our new vehicle we actually drove the 5 1/2 hrs.from our home back with my elderly parents to help them purchase a new Altima even though we had a Nissan dealership 20 minutes from our home. Cant possibly say enough possitve things about our two purchases and our overall experience with all their staff. Thank You Medicine Hat Nissan.

Gregory Anderson

Its a pleasure to get my Nissan serviced at Medicine Hat Nissan. Making an appointment is a breeze. Andrew is friendly, accommodating and thorough. Work is done right the first time and my car is always ready when promised. People here go the next step in helping with last minute requests. Im always impressed by how clean the dealership is and the reception area - now with snacks - is very comfortable. Im a long time customer and am very happy with the service provided. Its a major reason for buying my cars here.

Colin Derksen

I recently traded in my truck and leased a 2017 maxima and the experience was great. It was a relaxed atmosphere and I didnt feel pressured at any point in the process. Derek was really easy to deal with and didnt push me at all. Derek was knowledgable and up front and did not rush me. My trade in value came in lower than I was quoted and they still honoured the price I was originally quoted at. Cherie and Jeff were also helpful in the process.

Aaron

Poor service, and given attitude every time I have been into the dealership or a phonecall, felt very unwelcome. Ive had my car in to have it reprogrammed, they took way longer then was quoted and they did not focus on what the issue was. As a vehicle I would recommend Nissan/Infiniti to people. I love my car. But I would recommend traveling to another dealership for one.

Logan Milne

Awful customer service. Went to test drive and price out a truck. When i mentioned that i was dealing with another dealership they wouldnt let me test drive the vehicle and then told me to go to edmonton to test drive it. Totally wasted my time. Now not even sure if i want to buy a nissan because i would have to go thru this dealerships service department.

joyce waite

Professional, especially since staff took the time to explain the operation of the vehicle and somewhat of a fun time. The offer extended to call with any questions or issues. Will definitely deal with Medicine Hat Nissan again if necessary and will highly recommend this dealership to others showing interest in purchasing a vehicle, new or otherwise.

Kevin Van Ham

Wicked guys. The way buying a vehicle should be. Easy going, super friendly. Talking to a salesman who actually bullshits about life and things besides trying selling you everything. Big shoutout to Mark and Jeff was a pleasure boys. Would recommend this dealership to anyone!

Florence Skappak

I was in 10 days ago and met the new owner who seems very customer service orientated. We decided to give Medicine Hat Nissan another chance. Today we were in to service department and I was completely satisfied with the service. So far it has been a very positive experience.

Dolores Arams

The experience was great ( my man) Mark was friendly knowledgeable and efficient. To date my man Mark helps me with all my tecky questions. So far when I have been to the dealership all personnel will greet me. Mark Fryklund really does go the extra for customers.

Jessica Lavigne

So impressed. Cherie Martins found a car that fit everything on my list including my budget. Her and Jeff took care of everything. They answered all my questions and were happy to work around my limited schedule. Id recommend Cherie to anyone.

Jackie Steele

This is our first vehicle purchased from Nissan. The staff was very friendly and allowed us the time to make our decision without too much pressure. We have purchased a 2017 Murano and so far are very happy with it.

Mike Goliboski

Mark the Salesperson is a super fella and honest. If buy a car from him if I was in the correct place for a deal between us to work out. The dealership is small but perfectly comfortable.

wilfred bott

Great customer service, we were traveling to BC. stopped in to get the oil changed and they did the job right away. 1 hr and were 0n the road again. Thanks again for the great service.

W Turnbull

Always a great experience! (Second vehicle bought at this dealership.) Mark is an awesome person to deal with and very friendly and knowledgeable. Overall great dealership!

Sherry Larter

Service was great! Staff communicated well and ensured that I was satisfied. Service desk and shuttle driver both were very personable and gave me excellent service!