Category: | Wheel Store |
Address: | 6317 48 Ave, Camrose, AB T4V 0K4, Canada |
Phone: | +1 780-672-1189 |
Site: | kaltire.com |
Rating: | 3.5 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed |
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Sheralyn M
Am very disappointed with the service we received in the camrose location yesterday. We were in need of new tires but the only tires available for purchase at kaltire were above our price point. Since we had a completely blown tire we purchased tires at another tire shop as they were $200 less for 4 tires than the Kal tire store and they were not an option at the Kal tire store (I dont have money to burn at Christmas time for higher end tires! Frankly I dont have the money period right now!). We took these tires to kaltire camrose for a seasonal changeover as I have always done with my tires that were not purchased originally at that store and we were told if we wanted to buy our tires somewhere else we could take our car somewhere else. Bad business! Sorry but if thy had offered us tires we could afford we would have bought there! In addition they charge more to install the tires than the other business! We will take our car somewhere else as we have no choice and we will not be back or recommend Kal tire again! we have always recommended Kal tire for service in the past! Thanks for nothing and Merry Christmas to you too! I have sent an email to customer relations with an apology in return however it has not been rectified I was absolutely shocked when my husband told me this was their response! Like seriously if we could afford the tires we would have bought them. But i am currently on an unpaid maternity leave that just started 2 weeks ago! We have zero extra cash this time of year as it is and did not have 4 tires on the list of things to buy! We have had numerous unanticipated expenses as it is and now 2 days before Christmas we get to figure out a way to move our car with a blown tire across town and now Im sure will be without the vehicle for Christmas which is so very helpful and convenient. Real real nice!
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Craig Jensen
This was a great shopping experience, if you can say that about buying tires. Another major tire shop in town said they werent interested in price matching with Costco. Kal Tire said they would beat any advertised price by 5 percent. I like to shop locally and will pay more to do so, but to beat Costco - dragon slayer! Then Stan at the front had me think about the Michelin Defender since I didnt do anything really off-road. He knew his stuff - it was a better fit and an awesome tire. Finally, they changed my spare out with the best tire from the 4 I had changed out at no charge. Wow... if there might be better out there somewhere, but not much better. 5 stars.
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R Rempel
Not impressed with the service I didn’t receive. I called the Camrose location in the morning and was told I could get in that day. I told the person on the phone I lived an hour away and he took my name and said to get here as soon as I could, although he sounded annoyed and inconvenienced by my call. I showed up an hour later and talked to another guy. He said he had no idea who I had talked to and that he couldnt help me today. This location is totally unorganized and unprofessional. Since they don’t want my business I will not be going back.
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Krissy Gggg
In October I went in to buy winter tires , the man selling me the tires said they would put my summer ones on free of charge in the spring so I bought them thinking wow this is amazing Ill be able to save a few bucks !! I guess being a girl he thought he could take advantage of me as I just called in and they said no it would be 300 as they dont do that and I would need an alignment.. nothing like screwing a single mom over wow camrose kal tire you are amazing .. I have bought tires from you for 15 years Im now DONE!!
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RW Gold eye
Arrived without notice, explained to manager that I had purchased 4 tires for my truck in the Spring and they continued to lose air. He explained to me the problem was with my rims. Took the truck in without notice, fixed the rims and as well repaired two sensors. No charge for rim repairs and reasonable charge for replacing sensors. Shop staff very friendly and front end staff very helpful and great to deal with. Great service all around. Lj
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Tiffany Gudmundson
0 stars awarded to the company the posts they are open Saturday till 5:00 and have their doors locked @ 3:30PM both saturdays I have tried to get service. if you will be locking your doors dont claim to be open. Or when I call to book an appointment tell me it is first come first service.
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Bernice Holowachuk
Kal Tire Camrose, I tip my hat to you. Your customer service, and quality of service has always been efficient for the last 4 years of dealing with your tire store. Also, thank you for Reminding me of the necessary oil change that I omitted to mention.
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594marco
I do not advise to go here. Very poor customer service. I recommend go to fountain tire downtown. They are very nice and know how to talk to people. Will not be going here again
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Roger Waterhouse
This is the third time I have been here for relatively minor repairs. Every time, the service has been exceptional, and the cost has been very reasonable. Highly recommended!
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Emil Yim
Fast friendly service and was really accommodating. Went in, helped me with what I needed and was out right away. Location seems a little understaffed thou
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Amy Guerber
Ive had a great experience here. They were quick and friendly and i was happy with the overall service.
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Quinn Olesen
Friendly staff, super fast tire Change outs, and Kal tire always stands behind their work
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Harry Grant
Always great service and the team has alot of knowledge.
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Garry Middleton
Excellent service and people
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Korey Harrison
Fast. Reliable. Inexpensive.
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Ray Korbyl
Great customer service...
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theccmy
Gast and cheep tire fix.