D&D Vehicle Sales Inc

Category:	Used Car Dealer
Address:	3760 48 Ave, Camrose, AB T4V, Canada
Phone:	+1 877-361-3469
Site:	ddsales.com
Rating:	4.3
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–5PM Closed

Location

Photos 92

Reviews 10

nsulaver

3 stars due to overall process. 4 starts on vehicle condition (relative to expectations) and pricing. 5 start on interaction with Dallas. He was honest, communicated openly, and responsive during and after we closed on the deal. So why 3 stars? It took 2 months to close this deal - partially on my request due to requesting title prior to taking delivery (4 weeks to complete - Logistics company had to start over mid way), partially on the transport company that slipped 1 week due to sick driver. All explainable things, but in the end, from the time of deposit to delivery it was a 2 month process. And this being my first internet vehicle purchase my guard was up the whole time - again, I think Dallas understood this and handled it well. Registering in Ca is a PITA, again, as a result of the states requirements. The truck condition was accurate, the payment process was easy, and overall Im happy with the purchase and interactions with Dallas. Recommendations for improvement - streamline the process overall and set expectations that can be tracked online (i.e. log into website and see status bar of activity from start to finish and any 3rd party actions and contacts). For me, being my first purchase, understanding the overall process and where the activities were in that process would have helped. Again, Dallas is great, vehicle is as advertised, price was good, and Im happy overall 2 days after receiving. Thank you D&D

Cory Coles

I just bought a Mercedes Sprinter from D&D for a charity that I am involved with. I will admit that I can be what you call a "high maintenance" customer. I expect that when I spend money on a car that I get EVERYTHING that I am promised. I have nothing but good things to say about my experience dealing with the guys at D & D. Everyone from the ladies up front, to the sales manager, to one of the owners I met, were all first class. Even the mechanic Louie came out of the shop to answer my questions about his recommendations for "best practices" properly maintaining this Mercedes moving forward. Way better for experience than the last new car purchase I made. The only complaint I have about D & D is that it seems that everyone guy that I was dealing with was named "Dave". Not kidding I dealt with 3 Dave before buying this van. When I called the dealership to follow up with a previous conversation I never knew which "Dave" I spoke to last...lol! If you call these guys and you deal with a "Dave" make sure you get his last name.

Les Campbell

Test drove two vehicles. One was ok, had a couple small issues, the other one stunk like pee. The sales guy was good, but there finance department is terrible. I am rebuilding my credit and a small car loan would of helped, and given my credit history was even expecting it to be a high interest loan. I was told that the banks wouldnt touch me (which I dont doubt, but they only deal with 2) and that I could try their in-house financing. Catch is that they dont report it to the credit bureaus and I would need a co-signer. I went to another dealership in Edmonton, that specializes in credit( they deal with over 20 lenders) and got approved, with credit reporting! I was disappointed that they didnt even try beyond the banks and that they do not report themselves to the credit bureaus, even though they advertise "when the banks say no we say yes". Had I known how their financing worked, I wouldnt of bothered and taken the hit to my credit. If your looking to rebuild your credit, dont go here.

coopy D

Truck was misrepresented I inquired about any work that had been done was told nothing which was a blatant lie they had done major engine repairs im sure as cheap as possible they put new brake pads on rotors that should have been turned or replaced. I found the head sales person to be an arrogant ahole I was only given 1 key for my vehicle and sent off on my 900 kilometer drive with no spare tire and barely enough fuel to get to a service station. I most certainly would not recommend this low budget used car dealership to anyone and cant understand how they are still in business! When I inquired with Kyle about a spare tire I was told he would look into it and get back to me I never received a return call very unprofessional I was unimpressed to say the least

Tracy Hall

D&D helped us out big time! When we delivered unexpected twins we needed a vehicle that would hold THREE carseats... like yesterday! They helped talk through options with us. They ended up transporting a vehicle up from their affiliated location in Red Deer and let us test drive it for a day. We were able to take the time we needed to see what it would be like to install 3 carseats... as well as test it out with the kiddos too! It was a great fit for our family. The vehicle was in excellent condition and they were able to arrange financing for us no problem - at a fair trade. Cant say enough good things about the customer service of the staff at D&D Vehicle Sales.

Gabe Lee

This is the fourth vehicle I have leased at D&D, a late model BMW. I have to say that I couldnt be more pleased. I live in St Albert and have chosen to travel to Camrose to get all my familys vehicles. Ive dealt with Scott as well as David (owner), Kayla and Eric (finance). On the service side, Ive dealt with both Kelvin and Louis. Quite frankly, they treat me like gold...which is why I keep coming back. I get better prices at D&D and great vehicle service when required. Highly Recommended.

Justin Briault

First off, great prices! Had a truck financed, fully detailed, fifth wheel hitch installed and ready for pick up the day after I picked it out. Thanks D&D team! Kyle(sales) Rebecca(financing) Louie, Justin(service). Sales will get you the keys for anything you want, fill you in on vehicle features, and send you for a test drive with no pressure. Communication with financing is excellent. Service department is knowledgable and accommodating. The whole process was flawless and well organized.

HEARTLANDHORSETRANSPORT Heartland

Misrepresented the truck they sold me .said they had done lots of work to it (was all lies) Also said it was accident free no body work (lies) my opinion on staff and dealership A bunch of slicked back lying used car salesman . And when you do bring something back there to get fix theyll pass the buck onto the next guy before you finish talkin .. Buy from a well know dealer ie:Adams Schwabs Weatons Hilldelbrand

Kenneth Rowland

I went to D&D Service centre to get a new engine put it my truck and was very pleased with the customer service and efficiency. The mechanics were great to deal with and they definitely knew what they were doing. I got it back even faster then expected, and my bill was very reasonable for the amount of work that was done. Would highly recommend these guys to anyone for all your vehicle needs.

Nicole Worthylake

Great experience purchasing from these guys. Very laid back atmosphere while still professional. It was a pleasure dealing with Brad in sales and Eric in finance, they made the selection and purchase effortless and went above and beyond to accomodate our needs. It was worth the 3 hour drive from Okotoks to visit the dealership and their prices are unbeatable. Highly recommended!!