Category: | Auto Body Shop |
Address: | 45 Royal Vista Dr NW, Calgary, AB T3G 0E2, Canada |
Phone: | +1 403-241-5320 |
Site: | craftsmancollision.com |
Rating: | 4.5 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Nicole louie
I was referred to Craftsman Collisions on Royal Vista Dr NW by my insurance company for hail damage and the customer service was excellent, while my estimate was being done my advisor Vince personally poured my boyfriend and I a cup of coffee (with all the fixings) and made us comfortable with a newspaper and a quick but indepth idea of what he would be looking at on my car. The estimate was done quickly and Vince made recommendations as to what path i should choose from there. His recommendations were honest and very clearly in my best interest. Following the estimate I called Craftsman Collisions to ask another question about my car, unfortunately they were closed, i left a message and literally 10 minutes later the Manager Jason called me back to answer my questions and explain everything i had had trouble understanding. Every individual i came into contact with went above and beyond what would be expected. I highly recommend taking any autobody work straight to them.
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Ian Harrison
On Friday I picked up my car, Chevy Malibu Maxx, from the Royal Vista Drive , NW Calgary location. I want to thank you, not just for doing such a GREAT job on the repair which in itself is brilliant, but also for the complete customer service experience. As the current marketing phrase goes, "it does what it says on the box"...and the experience that I received from the Royal Vista Drive location was exactly that. In fact I think that you went beyond what it says on the box. The quote was 100% what I eventually paid , and the bonus was the car detailing and cleaning afterwards. Having access to car rental is also a massive help when you are already troubled by the inconvenience of an accident. To add even more praise, for the very same repair you were WAY more competitive than Carstar who were not providing the same level of extra support. Thank you for looking after my car and be assured that I will be singing your praise if anyone ever asks.
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Rob Brown
Either other folks on here have low standards, or I had an off experience, but I chose this shop as one of my insurance companys recommended repair centers, and wont make that mistake again. They left all the hood dents as they were and told me they might have been from rocks so they werent going to fix them. Had to have the insurance company come back and re-estimate the damage remaining, which was still over $1000, and had to take it back to the shop a second time, rent a car a second time, and they still didnt take out all of the dents. Laziest work Ive seen.
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Mc John Angelo Magarro
I had an accident just last 2 weeks ago. Someone reversed and hit my Corolla 2015. I google who is the best Auto body shop and i saw Craftsman Collision had a great feedback. I went to there office and I met Troy. He is a nice guy. He gave me a qoute and he explained everything to me which is good. After a week I got my car look like a brand new. I smiled because i felt i have a good choice of Auto body shop to fix my car. I do recommend this Auto body shop to everyone. They are very professional and they gonna make everything perfect and right.!!!
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Cyndi Krastel
Called Wednesday to book my vehicle in for a private assessment (not insurance claim) as I had just bought used and one door was misaligned for some reason causing a lot of shaking when driving as well as noise and air flow in the vehicle. They had me in on Friday after work, took the car for 15 mins, brought it back FIXED for very cheap (I was expecting an estimate then an appointment, and a lot of money). Best service Ive seen. Thanks!!! Will definitely recommend.
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Wendy s
From the first call to Craftsman they were more helpful than my insurance company! They arranged everything from the car rental to even doing an oil change and windshield replacement while my accident repairs were being completed. They kept in touch with me and gave updates. Upon final inspection a scuff was discovered. I waited while they cleaned it up before I left. I even had a treat on my front seat when I left. Highly recommend them!
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Kevin J.
Great experience today! Came in with my Murano and was dealt with on the spot. Jason helped me out with my rear licence plate problem in a quick and professional manner. I would recommend Craftsman Collision to all family and friends.
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Kris Weatherbee
These guys/gals did an excellent job and were a pleasure to deal with. A+ company which I will do business with again if necessary. I have and will continue to recommend to others.
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susan jacklin
Awesome crew, gonna really love working here!
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Russel Rousson
The only place to get your car fixed