Category: | Car Rental Agency |
Address: | 5125 Kepler St W, Whitecourt, AB T7S 1X7, Canada |
Phone: | +1 780-778-3775 |
Site: | nationalcar.ca |
Rating: | 1 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
GE
GEM/REBECCA
I had to rent a vehicle from National Car Rental as it is the only car rental place near Whitecourt or Fox Creek. I was very disappointed in the service that I received upon returning the vehicle. I had taken the vehicle to the gas station next to the rental place and put gas into the vehicle until it would take no more. Then I took the vehicle back to the rental place and the sales clerk went to check the vehicle she had come back and said that the tank was not full, I explained to her that I filled it till it took no more gas, she proceeded to tell me that I could go back to the station to try to fill it more or that they could fill it for 3 cents a litre, I told her that it would not take anymore gas for me and that they could try to fill it. They said the would email me a receipt the next day, when I left there they made me feel frustrated. When I received my email for the invoice, I found out that they charged me $3. a litre and that they were able to add 15.67 litres to an already full vehicle that they charged me $47.01 for when I already put in $45. the night before which is a total of $92.01 that it cost me to fill up a vehicle with a half of tank of gas when I filled it up. This is not right I feel that this company had overcharged me on the gas and that there was no way that the vehicle had taken anymore that $5 worth after I was done filling it up. I would not recommend this company to anyone unless you have money to burn, they will overcharge you as well as make you feel very uncomfortable. If I ever need another rental I will pay the extra kilometers and drive to Edmonton or Grande Prairie, and I will rent from another company other than National Car Rental
JA
James White
Charged close to a $1,000 to go to Edmonton. I gotta give it to them they sure have price gouging down! 4 more rentals like mine and they will be able to pay off the car I used
KY
Kyle Chalmers
Most over price, poor service, charges for every kilometer, and wanted $1000 hold for the vehicle making the entire 3 hour rental drive to Edmonton cost $1200.
AS
Assenheimer Jerry
Good service , Happy to help